We are Open

In October, Governor Cuomo launched New York State's "Cluster Action Initiative" by which the state can designate geographic areas across New York as yellow, orange, or red micro-cluster zones conditional upon the number of COVID-19 cases.

At the time of this writing, Erie County is orange.

Regardless of what the designation is, Advanced Integrative Care is and intends to stay open. As a designated essential service, we are permitted to do so. We are continuing to see patients both in the office and via telemedicine. 

When we re-opened over the summer, we made the decision with the full commitment to caring for our patients and with the priority of keeping you, and the Advanced Integrative Care team safe and healthy during this pandemic. Before opening and since, we painstakingly drafted, tweaked, and enforced our Covid-19 protocols. Let us remind you of our measures for in-office visits:

Patient check-in

  • Patients enter our building (in masks), have their temperatures taken, are screened for possible Covid exposure, and promptly escorted to the treatment room.

  • If deemed unsafe, we trust you’ll understand the need to re-schedule until the symptoms pass.

Remembering that we are all in this together

Please:

  • Reschedule your appointment if you or someone in your household is coughing, sneezing, or has a temperature 98.7 or higher.

  • Reschedule your appointment if you think you or someone in your household has been exposed to the novel coronavirus (COVID-19).

 

To keep everyone safe we:

  • Limit the number of patients at any time.

  • Appointment times are staggered and each patient will receive treatment in their own room.

  • Require that only patients with appointments enter the office (unless we mutually agree otherwise).

  • Wear masks and require patients to arrive wearing their own masks. Moreover, Advanced Integrative practitioners will be wearing appropriate personal protective equipment (PPE).

  • Disinfect our tables, chairs, counters, and instruments after every patient encounter with a UVC wand.

  • Disinfect door handles and reception chair arms.

  • Wash our hands or use hand sanitizer after every patient encounter and make hand sanitizer readily available to all.

  • Change linens, if used, after every patient encounter.

  • Positioned air purifiers throughout the offices.

 

First responders and frontline personnel

The heroes of this pandemic will be seen privately. Please contact our office for details.
 

Finally

We recognize and appreciate the trust you have placed in us as your health care providers. In these times, more than ever, communication is paramount. Have questions, concerns, or clarifications? For more information about a virtual visit securely conducted over the phone or computer, read this blog.


In any or all cases,  please contact us at (716) 277-0267 or at info@nyholisticcare.com

Please take care. Wear a mask. Wash your hands.

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